Privacy policy

At THE VIVIAN STORE, we highly value your privacy and are committed to protecting it. We do not share your personal information with third parties. The information you provide is solely used by THE VIVIAN STORE and its partners to fulfill the requested services and keep you informed about promotional offers. If you choose to cancel your registration, your information will remain archived on THE VIVIAN STORE servers.

We may update this policy from time to time, so we recommend checking this page periodically to ensure your satisfaction with any changes. This policy is effective as of 1 July 2022.

What information we collect:
- Name
- Contact information, including email address
- Demographic information, such as postcode, preferences, and interests
- Other information relevant to customer surveys and offers

How we use the collected information:
- Internal record keeping
- Improvement of our products and services
- Periodic promotional emails about new products, special offers, or other information we think may interest you
- Market research purposes, which may include contacting you by email, phone, fax, or mail
- Customization of the website according to your interests

Advertising Unit Id:
We have integrated Google Firebase, Facebook Pixel, Google Adwords, and Google Analytics, which collect advertising IDs. However, apart from that, we do not store or share any of your data.

Security:
To ensure the security of your information, we have implemented suitable physical, electronic, and managerial procedures to prevent unauthorized access or disclosure of data collected online.

Use of cookies:
We use cookies, which are small files placed on your computer's hard drive, with your permission. Cookies help analyze web traffic and allow web applications to tailor their operations to your preferences. We use traffic log cookies for statistical analysis purposes and remove the data from the system afterward. You can choose to accept or decline cookies, although declining cookies may limit your website experience.

Links to other websites:
Our website may contain links to other websites. However, once you leave our site using these links, please note that we do not have control over the other website's privacy and protection practices. We are not responsible for the security and privacy of any information you provide on those sites. Please review the privacy statement applicable to the external website.

Controlling your personal information:
You have control over the collection and use of your personal information in the following ways:
- Look for the opt-out box on website forms to indicate your preference for not using your information for direct marketing purposes.
- If you previously agreed to receive direct marketing materials and wish to change your preference, you can contact us via email at info@thevivianstore.com.
- We will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. However, we may use your information to send you promotional material about third parties if you express your interest in receiving such information.

You have the right to request details of the personal information we hold about you under the applicable data protection law. A small fee may be payable for this request. If you believe that any information we hold about you is incorrect or incomplete, please contact us via email or postal mail using the provided address. We will promptly correct any inaccuracies found.